Refund policy

Return & Refund Policy

Effective date: 08.26.2026

At SUPER HUMAN, we want you to be happy with your tee. If it's not right, here's exactly how returns and refunds work.

14-Day Return Window

You have 14 days from the date you receive your order to request a return or exchange — no reason needed.

To be eligible for a return, your tee must be:

  • Unworn and unwashed

  • In its original condition, with all tags attached

  • In its original packaging

How to Start a Return

  1. Email us at super@hmnwear.com within 14 days of delivery, with your order number.

  2. We'll send you a free return label — return shipping is on us, no cost to you.

  3. Pack the tee back in its original packaging and drop it off at the courier point we specify.

Refunds

Once we receive your returned tee and confirm it meets the conditions above, we'll process your refund within 7-14 business days. The refund goes back to your original payment method.

We'll email you as soon as your return is received and again when the refund is issued, so you're never left wondering.

Exchanges

Want a different size instead of your money back? Let us know when you start your return — we'll send you the new size as soon as we receive the original tee back, subject to availability. If the size you want is out of stock, we'll issue a refund instead.

What's Not Covered

  • Tees that show signs of wear, washing, or damage not caused by us

  • Tees without their original tags

Damaged or Wrong Item

If your tee arrives damaged or it's not what you ordered, contact us at super@hmnwear.com within 14 days with a photo — we'll cover the return and send a replacement or refund, no questions asked.

Questions

Reach us at super@hmnwear.com or +1 (773) 558-9605.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hmnwear@gmail.com. Please note that returns will need to be sent to the following address: 2713 Northcreek Dr, Woodridge, Illinois 60517, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hmnwear@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hmnwear@gmail.com.